Breadcrumbs

December 2025

Release Summary

Feature

Category

Impact

Tagging System

Platform

Organize requests with custom tags

Advanced Filtering

Platform

Multi-condition search and filtering


Tagging System

PLATFORM

Tagging System

Organize and analyze your data with custom tags

  • Create custom classification keys (e.g., market, campaign, product)

  • Assign any values you choose (e.g., market=Japan, campaign=Holiday2025)

  • Organize, filter, and analyze requests with consistency

  • Combine multiple tags for detailed insights

  • Drive consistency across teams with structured, reusable tags


Tag Structure

Tags use a key-value format for flexible organization:

Key

Example Values

Use Case

market

Japan, Germany, Brazil

Track spend and quality by region

campaign

Q4Launch, BlackFriday

Analyze marketing campaign performance

product

MobileApp, WebPortal

Compare turnaround by product line

department

Marketing, Legal, Support

Allocate costs to business units

priority

High, Medium, Low

Identify rush requests


How to Use Tags

Adding Tags:

  • Open any request or create a new one

  • Click 'Add Tag' in the request details

  • Select an existing key or create a new one

  • Enter the value for this request


Using Tags in Analytics:

  • Go to Analytics and select any view

  • Use the Tag filter to narrow results

  • Group charts by tag key to compare across values


Best Practice

Define your tag keys at the organizational level before rolling out. Common starting keys: market, campaign, product, department.


Advanced Filtering

PLATFORM

Advanced Filtering

Find exactly what you need with multi-condition search

  • Create multi-condition filters using a simple wizard

  • Combine criteria with AND/OR logic

  • Available on Requests and Content pages

  • No more single-condition limitations

  • Eliminate the need to export to spreadsheets for data checks


Benefits

  • Work faster: Quickly find specific requests or content

  • Stay focused: View only relevant information

  • Improve accuracy: Simplify validation, billing checks, and analyses


How to Use

  • Navigate to Requests or Content

  • Click Advanced Filter

  • Add filter conditions (e.g., Status = In Progress)

  • Add more conditions and choose AND/OR

  • Click Apply to see filtered results


Example Filters

Use Case

Filter Conditions

Urgent marketing work

Status = In Progress AND Cost Center = Marketing AND Due Date = This Week

German quality issues

Language = German AND EPT > 10

High-value delivered

Status = Delivered AND Spend > $1000