Breadcrumbs

Requests & Orders

The Requests page is your operational command center for tracking everything in flight.

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Request List Columns

Column

Description

Request ID

Unique identifier

Order Date

When submitted

Service Type

Type of service

Status

Current state

Source/Target Languages

Language pair

Word Count

Billed volume

Spend

Cost

Deadline

Due date

Status Meanings

Status

Meaning

Draft

Created but not submitted

Submitted

Sent for translation

In Progress

Being worked on

In Review

Complete, being reviewed

Delivered

Finished and available

Filtering Options

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Filter by: Status, Date Range, Language, Due Date, Service Type, Tags, Labels, Intake Type, Issue, Invoice Number, Cost Center, Cost Description, Spend, Billed Quantity, Connector, Unit, Purchase Order, Raw Words, EPT R1/R2, Requested By.

Search Options

Search by: Request ID, Order ID, Order Group ID, Content ID.

Grouping

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  • Order ID: Shows individual orders

  • Order Group ID: Shows collections of related orders

Submitting New Orders

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  1. Click New Order button

  2. Upload files (Word, PowerPoint, Excel, HTML, XML, etc.)

  3. Select source and target languages

  4. Set deadline (determines service type)

  5. Add instructions and reference materials

  6. Submit